Full Privacy Statement
VLC is committed to protecting your privacy. This Privacy Statement (“Statement”) explains our information processing practices. It applies to any personal information you provide to VLC and, subject to local law, any personal information we collect from other sources.
Throughout this Statement, “VLC” refers to Van Lennep and Company Inc., including its affiliates (also referred to as “we”, “us”, or “our”).
What type of information does VLC collect?
We collect personal information to offer and administer our services and products. These include insurance broking and claims management. We may collect information such as your name, contact details, date of birth, gender, marital status, financial details, employment details and benefit coverage. We may also collect sensitive information about you such as criminal convictions or health information in relation to life, health, professional liability and workers compensation insurance or employee benefit programs.
When you request services, we ask that you provide accurate and necessary information that enables us to respond to your request. In doing so, you consent to our collection, use, storage and disclosure of this information to appropriate third parties for the purposes described in this Statement.
While the personal information we collect may come directly from you, it may also be provided by our affiliates or other third parties (such as employers, insurance companies, insurance brokers or agents, credit organizations, motor vehicle and driver licensing authorities, financial institutions, medical professionals, etc.). If you provide personal information about other individuals (such as employees, dependents, etc.), you must obtain their consent prior to your disclosure to VLC.
VLC may collect information online when you . . .
Visit VLC Websites
For purposes of this Statement, “website” includes our mobile applications.
By using VLC websites and associated microsites, you agree to the processing of your personal information as explained in this Statement, including placing cookies on your device.
We collect personal information to fulfill your requests for products and services and to improve your online experience.
We strive to limit the amount of personal information collected to support the intended purpose of the collection. We may ask you for some or all of the following types of information when you register for events, request services, manage accounts, access various content and features or directly visit our websites. This includes, but is not limited to:
In addition, on some occasions, VLC may use tracking technologies such as web beacons, to collect information about your visits to VLC websites. These are small electronic images embedded in web content or e-mail messages and are ordinarily not visible to users. Like cookies, this tracking technology enables us to track pages and content accessed and viewed by users on VLC websites. The use of these technologies also helps us to provide you with a positive experience when you browse our websites, and it also helps refine our content and personalize your experience. For more detailed information, you may wish to visit www.allaboutcookies.org.
Links to Other websites: VLC websites may contain links to other sites which are outside our control and are not covered by this Statement. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy statement. We encourage you to read the privacy statements on other websites you visit. VLC is not responsible for the content or privacy practices of linked sites or any use of those sites.
Please be aware that VLC websites may contain links to sites maintained by other VLC entities that are not governed by this Statement but by other privacy statements that may differ slightly from this Statement. We encourage you to review the privacy statement of each website you visit.
Engage with VLC through Social Media:
Access our Websites through Mobile Devices:
If you access our websites on your mobile telephone or mobile device, we may also collect your unique device identifier and mobile device IP address, as well as information about your device’s operating system, mobile carrier and your location information. When you provide us your mobile device phone number as your contact phone number, you consent to the use of your mobile device phone number for the purposes identified in this Statement. If you choose to receive notifications from us on your mobile device (e.g. text notifications), you also consent to the use of your mobile phone number for that purpose.
How does VLC use your personal information?
The personal information we collect may be used to:
Does VLC disclose your personal information? Business Partners:
We disclose personal information to business partners that are necessary to provide our products and services. Examples include:
Authorized Service Providers:
We may disclose your information to service providers we have retained to perform services on our behalf. These service providers are contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements.
Legal Requirements and Business Transfers:
We may disclose personal information (i) if we are required to do so by law or legal process, (ii) in response to law enforcement authority or other government official requests, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (iv) in connection with an investigation of suspected or actual illegal activity or (v) in the event that VLC is subject to a merger or acquisition to the new owner of the business. Disclosure may also be required for company audits or to investigate a complaint or security threat.
Does VLC transfer your personal information across geographies?
VLC may transfer certain personal information across geographical borders to VLC service providers in other countries working on our behalf in accordance with applicable law.
By providing us with your information or using our websites, you consent to the collection, international transfer, storage, and processing of your information. These transfers are governed by European Union (EU) standard contractual clauses, the U.S./EU Safe Harbor Framework or equivalent data transfer agreements to protect the security and confidentiality of personal information.
How can you access and update your information?
VLC takes reasonable steps to keep your personal information accurate and complete. You can access or update your personal information in the following ways.
If you have created a profile or account on one of our websites, you can update your contact information after you log into your account.
If you request electronic communications, such as an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in the communication.
Contact us at the e-mail or postal address listed in the “Contact Us” section at the bottom of this Statement. Please include your current contact information, the information you are interested in accessing and your requested changes. We will provide you access to the personal information requested, subject to reasonable limitations provided by law, unless it infringes on the privacy of other individuals. If we do not provide you with access, we will provide you with the reason for refusal and inform you of any exceptions relied upon.
Does VLC have security measures in place to protect your information?
VLC has implemented reasonable physical, technical and administrative security standards to protect personal information from loss, misuse, alteration or destruction. Our service providers and agents are contractually bound to maintain the confidentiality of personal information and may not use the information for any unauthorized purpose.
Does VLC collect information from children?
Our websites are not directed to children and we do not knowingly collect personal information from children on our websites.
If you have any questions relating to this Statement, please contact Van Lennep & Company Inc. 5 West 19th Street, 10th Floor, New York, NY 10011 [email protected].
Changes to this Statement:
We may update this Statement from time to time. We encourage you to periodically review this Statement so that you will be aware of our privacy practices. This Statement was last updated on December 3rd, 2015.